Do you by any chance have the web gui open while trying to change pedalboards through MIDI?
The bank and pedalboard navigation through the device is blocked while the web gui is open, as then there can easily be conflicts of who loads the pedalboards (typically called a “race condition”).
This means the active bank is always “all pedalboards”, which you cannot reorder.
In order to make sure the ordering of the pedalboards is going to be loaded correctly (through a bank you created), you need to:
- disconnect from the PC (or close the web gui browser tab)
- use the device menus to load a bank
- send a midi program message
obviously the midi program channel needs to match what is set on the device settings to load pedalboards.
I just tried it here, it does work as intended.
So this is likely just some small misunderstanding or configuration thing.