Infinite boot after update

Description


After my mod duo was delivered in my home, i connect to my macbook (El Capitan), open device on browser. An update was required. After wait to download and automatic update, the device reboot and continues do reboot all the time, the start screen appears, after that the text: checking file appears, all the lights turn to red and the device reboot again, and again, and again.

What to do?

How to reproduce


  1. Replace this text with a step by step breakdown of how to reproduce this issue (add more steps if you want)

Expected/suggested solution


Replace this text with how you would expect this to work.

Additional information


Open the controller menu (hold left knob down), navigate to Info > Versions and write down here the versions.

  • release:
  • controller:

Also provide some information about your system if possible.

  • Operating system: Mac OS (El Captain)
  • System version: 10.11

Maybe you could try this: