Thanks - I pm’d @dwek with the relevant order info. Sorry we could not get it working!
Nothing to be sorry about @chrisekelley. Thanks a lot for your help.
We already identified the source of the problem in our production line and we took measures so this never happens again in the future.
Your inputs were very helpful.
Update: I just received a replacement Mod Duo. After hooking it up and booting, I was able to access the Pedalboard GUI at http://modduo.local/. Much, much easier the second time around.Thanks a lot for resolving this issue. Can’t wait to digging deeper into this system!