I am a proud owner of both the MOD Duo and the Duo X. I decided to move the pedalboards and plugins from my old device to the new one. Unfortunately, now on the MOD Duo X I can’t produce sound anymore. Also, I can’t add new plugins to a pedalboard and I can’t (re)connect plugins once I disconnect them.
It is a software issue, 'cause when I switch on the hardware bypass, the signal does go through and I can hear my guitar. When not in bypass, the input LED indicators are lighting up but not the output.
How to reproduce
- Back-up data from the MOD Duo to a USB drive via the device settings
- Restore data from the USB drive to the MOD Duo X via the device settings
- Open a random pedalboard, connect your instrument and play
Is there a way I can do a factory reset? I found this troubleshooting page on the wiki, but it seems to be written for the MOD Duo only… Is it the same procedure for the Duo X?
I have beta plugins installed, and copied them over to the Duo X. That may be causing troubles? I also notice the two devices are running a different release …
MOD Duo X
- release: v1.7.0
- controller: CD76ACB
- release: v1.6.2
- controller: a5fa955
- Operating system: Linux
- System version: Elementary OS
- Browser: Firefox 66.0.2