DHL delivery issues


#1

HI, can anybody help me on this please my parcel due to delivery today but last update showing its in midlands however last night it was on leeds ? any expert ?

Friday, August 25, 2017 Location Time Piece
9 Departed Facility in EAST MIDLANDS - UK EAST MIDLANDS - UK 10:05

1 Piece
8 With delivery courier LEEDS - UK 09:33

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7 Arrived at Delivery Facility in LEEDS - UK LEEDS - UK 03:46

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6 Departed Facility in LEEDS - UK LEEDS - UK 03:14

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5 Processed at LEEDS - UK LEEDS - UK 03:14

1 Piece
Thursday, August 24, 2017 Location Time Piece
4 Arrived at Sort Facility EAST MIDLANDS - UK EAST MIDLANDS - UK 22:38

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3 Departed Facility in MANCHESTER - UK MANCHESTER - UK 20:42

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2 Processed at MANCHESTER - UK MANCHESTER - UK 20:41

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1 Shipment picked up MANCHESTER - UK 14:31

1 Piece


#2

I used to work in a logistics capacity at a former company and have some experience shipping to the UK. One time a package went in a great big circle within the UK for some strange reason… It took three stops then back to the origination point in UK then correctly to the delivery address… Your tracking details reminded me of my experience.

I will bet that they will get it correct this time… but keep an eye out on it… The only people that can help you is DHL…

I’ve seen it happen here (USA) with UPS and FedEx… I don’t think it’s something isolated to DHL. Unfortunately it happens sometimes… I think the package gets on a wrong truck…

Hang in there… it’s frustrating but I bet you will get it soon.