I would like to give you an update about the shipments.
We are having some issues with 5 shipments to the United States and I contacted DHL multiple times regarding this.
Here s the feedback: There was a Lufthansa’s strike in December. Because of this, DHL is transporting the packages by ship and it caused some delays.
From our side, we opened claims for these Duos, which is the best we can do in order to accelerate the process.
We would like to apolgize and we assure you to be updated as soon as we receive news.
FOR THE AMERICAN COMMUNITY MEMBERS: The shippings to USA usually take between 2 and 4 weeks to be delivered.
I really hope this information to make the situation clear to you and, more than anything that the Duos on the way will be delivered the soonest!!